Customer service

We are happy to help you

Shipping & paying

Shipping cost
On you pay the following 'fixed' shipping costs incl. VAT (PostNL and UPS are our partners):

Country  Standard   Express saver   Express 
Netherlands   €                 6,90    x 
Belgium  €                 7,53   €            16,24   €    17,20 
Luxemburg  €                 7,53   €            17,99   €    21,10 
Czech republic   €               10,09   €            26,52   €    30,93 
Slovakia   €               13,53   €            26,52   €    30,93 
Greece  €               13,53   €            22,83   €    26,65 
Cyprus  x   €            34,13   €    38,52 
Italy  €               10,01   €            21,17   €    21,89 
Malta  x   €            34,13   €    38,52 
Portugal   €               11,86   €            22,83   €    26,65 
Spain  €               11,86   €            22,83   €    26,65 
Andorra  €               16,54   €            37,34   €    40,27 
Denmark   €               10,01   €            37,34   €    21,89 
Finland   €               11,86   €            22,83   €    26,65 
Norway   €               16,54   €            22,90   €    40,77 
Sweden  €               11,86   €            22,83   €    26,65 
Iceland  x   €            31,38   €    59,97 
Romania   €               13,53   €            34,13   €    38,52 
Bulgaria   €               13,53   €            34,13   €    38,52 


Payment options
You can pay for your ordered parts using PayPal, Belfius, ING Home'Pay, CreditCard, Bancontact mister cash, KBC and iDeal. We accept VISA, Maestro, American Express and MasterCard credit cards. Use iDeal to pay easily and securely through your own bank.

Bank transfer

This allows you to transfer, in your own banking environment, the total invoice amount including any VAT to our account number NL17 RABO 01040000821 in the name of 2Service B.V., stating the order number. We will then release your order on the basis of the proof of payment. You can send it to and You can use a bank transfer for minimum order amounts of €15.

PayPal (1.5% surcharge):

PayPal allows you to pay for all your online purchases using only your email address and password. You can also use the PayPal app on your smartphone or tablet.

Via Pay after Receipt:

Pay for your online order with a digital giro collection form via Pay after Receipt. Pay after Receipt carries out the entire post-payment process for This means that you will receive a digital giro collection form by email from Pay after Receipt to pay for the purchased product(s). Surcharge: €2.00

By credit card (Visa, Maestro, American Express and MasterCard):
Safely enter your credit card details via our secure SSL procedure and we will process the payment correctly with your credit card organisation.

Bancontact/Mister Cash:

With Bancontact/Mister Cash, you can pay for your online purchase in a reliable, secure and easy way. You make payments in your familiar online payment environment without having to register or install special software.

Via iDeal (only possible for orders within The Netherlands):

With this payment method, you can pay immediately via your own bank during the order process. You pay in your familiar online payment environment, based on your own bank's specific security measures. If you use internet banking, you can use iDeal immediately, without having to register for it.

SOFORT Banking:
SOFORT Banking is an easy and popular payment method in Europe. SOFORT Banking is similar to online transfers, but is not actually a direct transfer. 


Trustly is a payment method especially for European customers. You can use it to make payments quickly, easily and securely. Trustly serves more than 3,300 banks in 28 European countries and can be used without registration.

AliPay (2.1% surcharge):

AliPay is a payment method of the Chinese Alibaba Group. You can use it to pay for online orders. Alipay processes more than 100 million transactions every day and currently has more than 520 million users worldwide. 

Secure payment
We use a secure SSL internet connection when handling payments. The SSL software ensures that the payment information is sent encrypted over the internet. You can recognise the secure connection by the padlock at the top left next to the browser bar.

Redeeming coupon code
Do you have a coupon code? You can redeem it in the ordering process (step 1. Shopping basket ‘Use coupon?’). After filling in the code, your discount will be automatically deducted from the total amount. The discount only applies to the total amount, exclusive of VAT and shipping costs.