What do I do if the phone has a swollen battery?
Please do not try and repair your telephone if it has a swollen battery. You can determine if a battery is swollen by means of a visual inspection, noting that a swollen battery is physically separating from the back of the device. You can go to any Samsung Authorized Location to repair or dispose of a device with a damaged or swollen battery or a swollen battery component. Do not send swollen or damaged batteries by post or other shipping method.